Response Management

Responses to your communications require management, administration, analysis and action.

The bottom line of all fulfillment and response management is the ability to quantify results and measure campaign performance. Through customized reports, clients are provided both the overview and detailed results that meet their requirements.

Services are provided for responses via phone, mail, fax, and internet and entered into your database to increase paybacks from future communications. Back end support is provided, including order entry, payment processing and tracking of orders to your customer together with real time inventory status.

These services provide you with an extension of your organization while you concentrate on core activities. The services are efficient and offer the flexibility of negligible start up costs together with the advantage of minimizing risk by making these costs directly variable with your response rates and order levels.

When considering planning how you will manage your responses, contact us for an appointment to benefit from our expertise.